Reset pinhole is on the left of the extender (refer to picture shown in Meet Your Extender). The extender will reboot to its default factory settings. With the extender powered on, use a pin to press the Reset Button for 8 seconds. If you are still having problems, contact us for FREE 24/7 technical support. Verify that is correctly entered in the web browser and press Enter.If you are using a computer, make sure it is set to obtain an IP address and DNS server address automatically.Make sure your computer or smart phone has connected to the extender’s network ended with _EXT/_5GEXT, and not that of your router.Q1: What should I do if I cannot access the extender’s web management page? The device can them access your existing network through the extender’s Wi-Fi connection. You can connect a wired device to the extender using an Ethernet cable. Note: If the login window does not appear, refer to FAQ > Q1. Launch a web browser and enter in the address bar and log in.Connect your computer or smart phone to the extender’s network.

By default, the password of the extended network is the same as your existing Wi-Fi network. Find the network names with _EXT or _5GEXT added to the end of your existing network in your Wi-Fi network list.

Rockspace wifi extender